The Eternize Cross uses gentle vibrations to prompt prayer throughout the day. It pairs with the Eternize App, where you can set custom reminders, connect with community members, and adjust additional settings.

The Eternize Cross measures approximately 0.5” wide x 2.2” tall x 0.4” thick, making it comfortable to wear daily.

The Eternize Cross is rated waterproof with an IPX7 rating (can withstand immersion in water up to 1 meter for 30 minutes). However, it is recommended to keep it out of water to avoid potential damage.

1. ​Before using the Eternize Cross for the first time, fully charge it using the provided magnetic cradle and charging cable.
2. Place the cross in the magnetic charging cradle, ensuring a secure connection.
3. Charging should take approximately 1-2 hours. The battery will last up to 5 days on a full charge.

1. To activate bluetooth functionality, press the button located on the back of the cross.
2. ​The cross will vibrate once to indicate Bluetooth is on.
3. ​Press the button again to turn off Bluetooth. The cross will vibrate twice to indicate Bluetooth is off.
4. ​Bluetooth must be on to connect to the app and make any updates to vibration patterns or programs.

1. Download the Eternize App from the Apple App Store or Google Play Store.
2. ​Open the app, turn on bluetooth on both the cross and your smartphone, and follow the on-screen instructions to pair the device.
3. Once paired, you’ll be walked through a process helping you select the program that’s right for you.

1. Open the app and navigate to the “Settings” section.
2. Select from a variety of pre-configured programs, or create a custom program to set up vibration reminders that help you stay focused throughout the day.
3. Customize vibration intensity and duration to suit your personal preference.

1. ​If you prefer a guided experience, select a preconfigured program from the app.
2. ​For example, the “Fatherhood” program sends gentle reminders during times you may be with family (e.g., morning, after school, dinner, and bedtime) to help you stay mindful and patient.

1. Connect with other Eternize users within the app by searching for their profiles via the community tab.
2. Once connected, you can send, receive, and request prayers. When you receive a prayer, the cross will vibrate, creating a shared, tactile experience that keeps you connected to your community.

1. The cross is IPX7-rated for water resistance, so it can withstand accidental splashes or rain. However, it’s recommended to avoid submerging the device in water.
2. Clean the cross gently with a soft, damp cloth as needed.

When the battery is low, you’ll receive a notification via the app, text or email depending on your preferences.

1. To save battery life, you can turn off bluetooth by pressing the button on the back until you feel two vibrations.
2. This does not turn off the cross completely, but it disconnects it from the app.

The Eternize Cross requires the app to set up and adjust vibrations, but once settings are saved, it can work independently until you choose to change any settings.

To get started, download the Eternize app, create an account, and follow the step-by-step setup guide to connect your Eternize Cross to the Eternize App.

In the app, navigate to the "My Cross" menu to customize vibration intensity, patterns, reminder timing, or to mute vibrations, tailoring them to your preferences.

Yes, the app is available for both iOS and Android devices. You can download it from the App Store or Google Play.

The app works on devices running iOS version 15 and above, and Android version 13 and above.

An internet connection is needed to set up and sync the cross with the app, but it can work offline once initial settings are saved.

No, there is no subscription fee for using the Eternize App.

Your privacy is our top priority. We are committed to protecting your data, which will never be shared with third parties. It will be used solely to enhance your Eternize experience.

Yes, the vibrations are designed to be gentle. However, if you have any medical conditions that may be affected by vibrations, consult your doctor before use.

Yes, the Eternize Cross uses Bluetooth Low Energy (BTLE) connectivity, ensuring a secure and seamless wireless connection to the app for effortless configuration and updates.

We stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not, you may return or exchange your fully functional and undamaged Eternize Cross within 30 days of receiving your order for a refund or exchange.

To process a return or exchange, please ensure your return includes all items from the original purchase: the Eternize Cross necklace and the charger.

If you have any questions or need assistance with your return, please don’t hesitate to contact us.

You can reach our customer support team through the Eternize app or by emailing support@eternizecross.com

Yes, each Eternize Cross comes with a lifetime warranty that covers manufacturing defects.